We currently have a vacancy to join our friendly team – the position is a combined role as a part-time Senior Support Worker. Due to the nature of our work and needs of our clients, we have a lawful occupational requirement to recruit a female to this role. The position is offered at 12 hours per week. The closing date for applications is 22nd August.
This exciting role is split:
- SHE-roes lounge support worker (6 hours- Mansfield based) – Tuesday 9am to 3pm. This postholder will provide support to survivors attending our female SHE-roes Lounge and peer group
- Telephone support worker (6 hours worked flexibly throughout the week) – To make calls of 30 minute to clients on our waiting list for therapy to provide a check in and help support them via signposting regarding current life challenges.
The post holder will need to be willing to have a DBS check – we require an Enhanced with Barring check for this role.
Role and duties:
To support the female only SHE-roes Lounge group taking place each Tuesday by:
- Supporting female attendees and the Course facilitators
- Assisting with the development of group activities
- Helping new attendees integrate into the group
- Providing emotional support to individuals and the group, as required
- Responding to safeguarding concerns appropriately
- In time, to learn course material and be able to deliver to a small group
- Telephone Support Worker duties:
- Providing emotional support via phone to cope in the ‘here and now’ – calls of no more than 30 minutes each fortnight
- Offering practical guidance such as grounding techniques and coping strategies
- Signposting to other local services (e.g drug and alcohol, foodbanks, mental health services etc)
- Respond to potential safeguarding concerns
- Completing relevant administrative tasks relating to the role – notes, monitoring information etc.
- In addition:
- To attend in-house and external training and meetings, as required
- Work in-line with our safeguarding policy, culture and ethos
- To work flexibly to the needs of the organisation as required
- To always maintain appropriate confidentiality
- To be proactive take part in line management sessions and in ongoing personal and professional development
- To read and understand the Policies and Procedures essential to the work and to the organisation
- Any other duties commensurate with the role